Maintenance glossary

Common maintenance management and CMMS-related terms and definitions. Follow the links under each term's description to learn about each concept in depth.

2

21 CFR Compliance(Code of Federal Regulations)

21 CFR Compliance are regulations enforced by the FDA ensuring safety, efficacy, and quality of medical devices, pharmaceuticals, and other regulated products.

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A

AI-Driven Maintenance

AI-Driven Maintenance uses artificial intelligence to optimize maintenance tasks, predict equipment failures, and improve overall asset performance within CMMS systems.

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API Integration for CMMS

API integration for CMMS enables seamless data exchange between CMMS and other business systems, enhancing data accuracy, efficiency, and decision-making.

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Asset Availability

Asset Availability is the probability that an asset is operational when needed, reflecting its readiness for use and impacting production and service delivery.

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Asset Criticality Ranking

Asset Criticality Ranking is a methodology used to prioritize maintenance efforts by identifying the most crucial assets based on their impact on business operations.

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Asset Health Index (AHI)

Asset Health Index (AHI) is a metric quantifying the current condition and performance of assets, providing a standardized measure for maintenance decisions.

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Asset Hierarchy

An Asset Hierarchy is a structured classification of assets, organizing them logically from a system or site-level down to individual components.

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Asset Lifecycle Management(ALM)

Asset Lifecycle Management (ALM) holistically manages assets from acquisition to disposal, optimizing performance, minimizing costs, and maximizing ROI throughout their entire lifespan.

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Asset Management

Asset Management is a systematic approach to governing and realizing value from the things an entity is responsible for, over their whole life cycles.

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Asset Management Software(N/A)

Asset Management Software is a system for tracking, maintaining, and optimizing the lifecycle of an organization's physical assets to maximize their value and performance.

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Asset Performance Dashboard

An Asset Performance Dashboard is a visual tool that tracks, analyzes, and displays key performance indicators (KPIs) related to the health and efficiency of physical assets.

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Asset Performance Management

Asset Performance Management (APM) is a strategic approach optimizing asset reliability and efficiency to maximize ROI throughout the asset lifecycle.

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Asset Performance Metrics (APM)

Asset Performance Metrics (APM) are quantifiable measures used to evaluate the effectiveness and efficiency of physical assets, guiding maintenance and operational decisions.

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Asset Register

A comprehensive inventory of an organization's assets, detailing their location, value, condition, and other relevant information for effective management and maintenance.

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Asset Registry

An Asset Registry is a centralized, comprehensive record of an organization's assets, providing crucial details for effective maintenance, tracking, and management.

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Asset Reliability Index

The Asset Reliability Index (ARI) is a metric that quantifies an asset's ability to perform its intended function without failure over a specific period.

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Asset Replacement Planning

Asset Replacement Planning is a proactive strategy to identify when assets should be replaced to optimize costs, minimize downtime, and maximize operational efficiency.

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Asset Risk Management

Asset Risk Management identifies, assesses, and mitigates potential threats to assets, ensuring optimal performance, safety, and cost-effectiveness throughout their lifecycle.

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Asset ROI

Asset ROI measures the profitability of an asset by comparing its net profit to its cost, indicating its efficiency and contribution to the organization's financial health.

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Asset Tracking

Asset Tracking is the process of monitoring the location, status, and maintenance history of physical assets throughout their lifecycle, crucial for efficient maintenance.

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Asset Tracking Software

Asset Tracking Software monitors the location, condition, and maintenance history of physical assets, improving efficiency and reducing losses in an organization.

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B

Backlog Management

Backlog management is the process of identifying, prioritizing, and resolving deferred maintenance tasks to optimize asset performance and minimize operational disruptions.

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Best CMMS Software

The 'Best CMMS Software' is a CMMS solution providing optimal functionality, user experience, integration, and support, leading to maximum ROI and streamlined maintenance.

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Bill of Materials (BOM)

A comprehensive list of raw materials, sub-assemblies, components, and quantities needed to manufacture an end product or maintain an asset.

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Breakdown Maintenance

Breakdown maintenance, also known as reactive maintenance, involves repairing assets only after they fail, rather than on a planned schedule.

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Building Maintenance

Building Maintenance encompasses all activities that preserve the functionality, safety, and value of a building and its assets, including repairs, upkeep, and preventative measures.

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C

Capital Asset Management(CAM)

Capital Asset Management (CAM) is the strategic process of planning, acquiring, maintaining, and disposing of an organization's long-term assets to maximize their value and minimize costs.

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Capital Expenditure (CapEx) vs Operating Expenditure (OpEx)

CapEx are funds used to acquire or upgrade assets, while OpEx are day-to-day expenses for running a business, crucial for maintenance budget planning.

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Cloud Asset Management

Cloud Asset Management is a strategy for managing physical assets using cloud-based platforms, providing real-time visibility, improved efficiency, and enhanced collaboration.

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Cloud CMMS

Cloud CMMS is a Computerized Maintenance Management System hosted on remote servers, accessible via the internet, offering scalability and accessibility.

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Cloud-Based CMMS vs On-Premise CMMS(CMMS)

Cloud-based CMMS hosts data remotely, while on-premise CMMS stores data locally, impacting accessibility, cost, and maintenance.

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CMMS(Computerized Maintenance Management System)

A CMMS is software that centralizes maintenance information, automates tasks, and streamlines operations to optimize asset performance and reduce downtime.

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CMMS Implementation

CMMS Implementation is the process of setting up and deploying a Computerized Maintenance Management System, encompassing planning, configuration, data migration, and user training.

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CMMS Implementation Cost

CMMS Implementation Cost encompasses all expenses to get a CMMS operational, including software, hardware, data migration, training, customization, and ongoing support.

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CMMS Integration

CMMS Integration connects a CMMS with other business systems, creating a unified data environment to streamline operations, improve decision-making, and boost efficiency.

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CMMS Mobile App(Computerized Maintenance Management System Mobile App)

A CMMS mobile app extends CMMS functionality to mobile devices, enabling technicians to manage maintenance tasks, access data, and report issues from anywhere.

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CMMS Pricing

CMMS pricing refers to the various models and factors that determine the cost of implementing and using a Computerized Maintenance Management System (CMMS).

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CMMS Reporting

CMMS reporting generates actionable insights from maintenance data, improving decision-making, optimizing resources, and enhancing operational efficiency.

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CMMS ROI Calculator(CMMS ROI)

A CMMS ROI calculator quantifies the financial return on investment from implementing Computerized Maintenance Management System (CMMS) software.

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CMMS Software

CMMS Software is a computerized system designed to streamline maintenance operations by managing assets, work orders, inventory, and reporting.

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CMMS Vendor Selection

CMMS Vendor Selection is the process of identifying, evaluating, and choosing the most suitable CMMS provider for an organization's specific needs and requirements.

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CMMS vs CAFM

CMMS focuses on maintenance, while CAFM centers on facilities; both enhance operational efficiency but target distinct aspects of asset management.

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CMMS vs EAM

CMMS (Computerized Maintenance Management System) manages maintenance, while EAM (Enterprise Asset Management) focuses on the entire lifecycle of physical assets.

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Computer Aided Facility Management (CAFM)

Computer Aided Facility Management (CAFM) software helps organizations manage and optimize their facilities, space, assets, and maintenance operations efficiently.

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Condition Monitoring

Condition Monitoring assesses the health of equipment using real-time data, enabling proactive maintenance and preventing unexpected downtime.

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Condition-Based Maintenance (CBM)(Condition-Based Maintenance)

Condition-Based Maintenance (CBM) is a maintenance strategy that monitors asset condition to predict and prevent failures, optimizing maintenance schedules.

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Corrective Maintenance

Corrective Maintenance is the process of repairing or restoring an asset to its operational condition after a failure or breakdown has occurred, ensuring it functions as intended.

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Critical Asset

A Critical Asset is any asset that is essential to an organization's operations, the failure of which could significantly impact safety, production, or profitability.

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D

Data Synchronization

Data Synchronization ensures consistency between multiple data sources by updating, merging, and reconciling data to maintain a unified and accurate view.

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Deferred Maintenance

Deferred maintenance is delaying necessary repairs or maintenance tasks, often due to budget constraints or resource limitations, leading to potential asset degradation.

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Depreciation Schedule

A depreciation schedule outlines the systematic allocation of an asset's cost as an expense over its useful life, reflecting its gradual decline in value.

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Digital Maintenance Logbook

A Digital Maintenance Logbook is a software-based system for recording, tracking, and managing maintenance activities, replacing traditional paper-based methods.

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Downtime Analytics

Downtime Analytics is the process of collecting, analyzing, and interpreting data related to equipment or system downtime to improve reliability and efficiency.

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Downtime Cost per Hour

Downtime Cost per Hour measures the financial loss incurred for each hour of equipment or system downtime, crucial for optimizing maintenance strategies and ROI.

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E

EAM Software(Enterprise Asset Management)

EAM software optimizes the lifecycle management of physical assets, improving uptime, reducing costs, and enhancing operational efficiency across an organization.

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Emergency Maintenance

Emergency Maintenance is unplanned repair work performed to restore critical assets to operational condition after an unexpected failure or breakdown to minimize downtime.

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Enterprise Asset Management (EAM)

EAM is a systematic approach to managing the entire lifecycle of an organization's physical assets to optimize performance, reduce costs, and minimize risks.

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Enterprise Maintenance Strategy

Enterprise Maintenance Strategy is a comprehensive plan that aligns maintenance activities with overall business goals to optimize asset performance and minimize downtime.

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Environmental Health and Safety (EHS)(Environmental Health and Safety)

Environmental Health and Safety (EHS) is a multidisciplinary field focused on protecting people and the environment from hazards associated with business operations.

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Equipment Calibration

Equipment calibration ensures measurement accuracy by comparing equipment readings to certified standards and adjusting as needed, vital for reliability and compliance.

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Equipment Downtime

Equipment downtime refers to any period when equipment is not operational due to failure, maintenance, or other reasons, impacting production and efficiency.

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Equipment Maintenance Log

An Equipment Maintenance Log is a detailed record of all maintenance activities performed on a specific asset, tracking repairs, inspections, and servicing.

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Equipment Reliability

Equipment Reliability is the probability that equipment will perform its intended function without failure for a specified period under stated conditions.

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Equipment Utilization Rate(EUR)

Equipment Utilization Rate (EUR) measures how effectively equipment is used by comparing actual operating time to potential operating time, optimizing asset performance.

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Equipment Validation

Equipment validation is the documented process of proving equipment consistently performs according to its intended purpose and pre-defined specifications, ensuring quality and compliance.

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ERP Integration

ERP integration connects Enterprise Resource Planning (ERP) with other business systems like CMMS, streamlining data flow and improving operational efficiency.

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F

Facility Maintenance

Facility maintenance ensures a safe, functional, and efficient environment for occupants through planned and reactive upkeep of buildings and infrastructure.

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Failure Analysis

Failure analysis is a systematic process to identify the root causes of equipment or system failures, preventing recurrence and optimizing maintenance strategies.

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Failure mode and effects analysis (FMEA)(FMEA)

Failure mode and effects analysis (FMEA) is a systematic, proactive method for identifying and preventing potential failures in a system, design, process, or service.

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Failure Mode, Effects, and Criticality Analysis (FMECA)(Failure Mode, Effects, and Criticality Analysis)

FMECA is a systematic approach to identify potential failure modes in a system, assess their effects, and prioritize them based on criticality for risk mitigation.

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Failure Prediction

Failure prediction uses data analysis and predictive modeling to forecast equipment breakdowns, enabling proactive maintenance and minimizing downtime.

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Field Service Management Software(FSM)

Field Service Management (FSM) Software streamlines and automates on-site service operations, optimizing technician scheduling, dispatch, and work order management.

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First Time Fix (FTF)

First Time Fix (FTF) measures a maintenance team's ability to resolve issues completely on the initial service call, minimizing repeat visits and downtime.

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Fixed Asset Management(FAM)

Fixed Asset Management (FAM) is the systematic process of tracking, maintaining, and optimizing an organization's tangible assets, ensuring their efficient utilization and maximum value.

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Fleet Maintenance

Fleet maintenance encompasses all activities that keep a company's vehicles and equipment in safe, reliable, and efficient operating condition.

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Fleet Maintenance Software

Fleet Maintenance Software streamlines vehicle upkeep, tracks repair history, manages schedules, and ensures regulatory compliance for optimal fleet performance.

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H

Heavy Equipment Maintenance Software

Heavy equipment maintenance software helps manage and optimize the upkeep of heavy machinery, reducing downtime and extending equipment lifespan.

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I

Industrial AI

Industrial AI leverages machine learning & data analytics to optimize industrial operations, predict equipment failures, & enhance maintenance management.

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Industrial Maintenance

Industrial Maintenance ensures equipment reliability and efficiency in manufacturing and other industries, preventing breakdowns and optimizing performance.

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Industry 4.0

Industry 4.0 integrates technologies like IoT, AI, and cloud computing to revolutionize manufacturing and maintenance, driving efficiency and automation.

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Inspection Routes

Inspection routes are predefined paths or sequences that maintenance personnel follow to systematically inspect assets, ensuring consistent data collection and proactive maintenance.

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Inventory Management

Inventory Management is the process of tracking, storing, and controlling maintenance parts and supplies to optimize costs and ensure timely availability for repairs.

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Inventory Management Software

Inventory Management Software tracks materials & parts, optimizing stock levels, reducing costs, and streamlining maintenance in a CMMS environment.

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IoT Maintenance

IoT Maintenance uses internet-connected sensors and devices to monitor assets, predict failures, and automate maintenance processes, optimizing performance and reducing downtime.

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K

Key Performance Indicator (KPI)

A Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a company is achieving key business objectives related to maintenance and operations.

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Key Performance Indicators (KPIs)

Key Performance Indicators (KPIs) are measurable values that demonstrate the effectiveness of a company in achieving key business objectives within maintenance management.

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L

Lean Maintenance

Lean Maintenance is a proactive approach to maintenance focused on eliminating waste and maximizing efficiency by optimizing processes, resources, and equipment reliability.

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Life Cycle Cost Analysis(LCCA)

Life Cycle Cost Analysis (LCCA) is a method for assessing the total cost of an asset throughout its entire lifespan, from acquisition to disposal.

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Lockout Tagout (LOTO)(Lockout Tagout)

Lockout Tagout (LOTO) is a safety procedure ensuring machinery is properly shut off and unable to be restarted before maintenance or repair work is performed.

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M

Maintenance Analytics

Maintenance Analytics leverages data to optimize maintenance strategies, predict failures, and improve asset performance, maximizing uptime and reducing costs.

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Maintenance Backlog

The total volume of maintenance work that has been identified but not yet completed, representing a deferred commitment to asset upkeep and reliability.

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Maintenance Backlog Ratio

The Maintenance Backlog Ratio measures the relationship between the maintenance work that needs to be done and the capacity to complete it, indicating workload and resource balance.

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Maintenance Benchmarking

Maintenance Benchmarking is the process of comparing your maintenance performance against industry standards or best-in-class organizations to identify areas for improvement.

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Maintenance Budget

A maintenance budget is a detailed financial plan outlining anticipated costs for maintaining assets and equipment, ensuring operational efficiency and longevity.

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Maintenance Budget Planning

Maintenance budget planning is the process of estimating and allocating funds for maintenance activities to ensure optimal equipment performance and minimize downtime.

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Maintenance Budgeting

Maintenance Budgeting is the process of estimating and allocating financial resources for maintenance activities to optimize asset performance and minimize downtime.

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Maintenance Calendar

A Maintenance Calendar is a visual tool for scheduling, tracking, and managing maintenance tasks, ensuring timely execution and preventing equipment downtime.

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Maintenance Checklists

Maintenance checklists are structured documents that outline specific tasks for equipment inspection, service, and repair, ensuring consistent and effective maintenance procedures.

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Maintenance Cost

Maintenance cost encompasses all expenses incurred while maintaining assets, including labor, materials, and overhead, to ensure optimal performance and longevity.

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Maintenance Cost Analysis

Maintenance Cost Analysis identifies, categorizes, and analyzes all costs associated with maintenance activities to optimize resource allocation and improve asset performance.

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Maintenance Cost Per Unit

Maintenance Cost Per Unit calculates the total maintenance expenses required to support each unit of output, providing insights into operational efficiency and cost control.

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Maintenance Cost Reduction

Maintenance Cost Reduction is the strategic process of minimizing expenses associated with maintaining assets, equipment, and facilities while preserving operational reliability.

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Maintenance Digital Twin

A Maintenance Digital Twin is a virtual replica of a physical asset or system, used for predictive maintenance, performance optimization, and risk mitigation.

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Maintenance Efficiency

Maintenance Efficiency is maximizing output from maintenance activities while minimizing resource consumption, leading to cost savings and improved asset performance.

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Maintenance Inventory System(MRO = Maintenance, Repair, and Operations)

A Maintenance Inventory System is a structured approach for managing and tracking spare parts, materials, and tools needed for maintenance activities, optimizing stock levels and minimizing downtime.

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Maintenance KPI Dashboard

A Maintenance KPI Dashboard is a visual tool displaying key performance indicators (KPIs) that help monitor, analyze, and optimize maintenance operations and asset performance.

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Maintenance Management

Maintenance Management encompasses activities ensuring assets perform optimally and reliably, minimizing downtime and maximizing lifespan through systematic planning and execution.

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Maintenance Management Software( )

Maintenance Management Software streamlines maintenance operations, tracks assets, schedules tasks, and manages work orders to optimize equipment performance and reduce downtime.

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Maintenance Optimization

Maintenance Optimization is the process of refining maintenance strategies to maximize asset performance, minimize costs, and enhance operational efficiency using data-driven insights.

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Maintenance Performance Indicators

Maintenance Performance Indicators (MPIs) are quantifiable measures that reflect the effectiveness and efficiency of maintenance activities and asset performance.

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Maintenance Planner

A Maintenance Planner optimizes maintenance schedules, resource allocation, and job plans to enhance asset reliability, reduce downtime, and improve efficiency.

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Maintenance Planning and Scheduling

Maintenance Planning and Scheduling is the process of organizing and coordinating maintenance tasks to optimize resource utilization, minimize downtime, and improve equipment reliability.

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Maintenance Procedure

A documented, step-by-step guide detailing how to perform a specific maintenance task, ensuring consistency, safety, and optimal asset performance.

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Maintenance Report

A maintenance report documents completed maintenance activities, detailing work performed, resources used, and any issues encountered to optimize asset performance.

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Maintenance Request Portal

A Maintenance Request Portal is a centralized online platform for submitting, tracking, and managing maintenance requests from various stakeholders.

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Maintenance ROI

Maintenance ROI (Return on Investment) measures the financial benefit of maintenance activities by comparing the gains from maintenance to the costs incurred.

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Maintenance Schedule

A Maintenance Schedule outlines tasks, frequency, and resources needed to keep assets operational, minimizing downtime and maximizing equipment lifespan.

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Maintenance Software Comparison

Maintenance software comparison involves evaluating various CMMS solutions to identify the best fit for an organization's specific maintenance needs and business goals.

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Maintenance SOP(SOP)

A Maintenance Standard Operating Procedure (SOP) is a detailed, written instruction that outlines the steps for performing a specific maintenance task consistently and safely.

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Maintenance Staffing Levels

Maintenance staffing levels define the optimal number and skill set of maintenance personnel required to effectively manage and execute maintenance activities.

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Maintenance Strategy Development

Maintenance Strategy Development is the proactive creation of a plan to optimize maintenance activities, ensuring asset reliability, cost-effectiveness, and operational efficiency.

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Maintenance Window

A scheduled timeframe allocated for performing maintenance activities on assets or systems, minimizing disruption and maximizing operational efficiency.

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Maintenance Workflow Automation

Maintenance Workflow Automation streamlines and automates maintenance tasks, boosting efficiency, reducing downtime, and improving asset performance within a CMMS.

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Mean Time Between Failures (MTBF)

Mean Time Between Failures (MTBF) is the average time a repairable system or component operates without failure, crucial for maintenance planning and reliability analysis.

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Mean Time To Recovery (MTTR)(Mean Time To Recovery)

Mean Time To Recovery (MTTR) is the average time taken to restore a failed system or equipment to full operational status after an outage.

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Mean Time To Repair (MTTR)

Mean Time To Repair (MTTR) is the average time required to troubleshoot and repair a failed asset, measuring maintenance efficiency and highlighting areas for improvement.

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Meter Based Maintenance

Meter Based Maintenance triggers maintenance based on asset usage metrics like hours, cycles, or units produced, optimizing maintenance schedules and reducing downtime.

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Mobile Work Orders

Mobile work orders enable technicians to manage, update, and complete maintenance tasks directly from mobile devices, improving efficiency and data accuracy.

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Multi-Site Maintenance

Multi-Site Maintenance manages maintenance operations across multiple geographically dispersed locations, optimizing resources and standardizing processes.

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Multi-Site Management

Multi-Site Management involves centrally coordinating maintenance operations, asset management, and resources across numerous geographically dispersed locations for optimized efficiency.

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O

OSHA Compliance(Occupational Safety and Health Administration Compliance)

OSHA Compliance ensures workplaces meet safety standards, protecting employees from hazards and preventing injuries through adherence to regulations and best practices.

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Overall Equipment Effectiveness (OEE)(Overall Equipment Effectiveness)

Overall Equipment Effectiveness (OEE) is a manufacturing metric that reveals the percentage of planned production time that is truly productive, identifying areas for improvement.

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P

Parts Requisition

A formal request for maintenance parts or materials, essential for inventory management and ensuring timely repairs within a CMMS.

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Planned Downtime

Planned Downtime is a scheduled period when equipment is taken offline for maintenance, repairs, or upgrades to prevent unexpected failures and optimize performance.

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Planned Maintenance Percentage (PMP)

Planned Maintenance Percentage (PMP) is a key metric that measures the proportion of maintenance work completed according to a proactive maintenance schedule versus total maintenance work performed.

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Planned Preventive Maintenance(PPM)

Planned Preventive Maintenance (PPM) is a proactive maintenance strategy involving scheduled inspections, servicing, and replacements to prevent equipment failures.

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Predictive Analytics

Predictive analytics uses data, statistical algorithms, and machine learning techniques to identify the likelihood of future outcomes based on historical data, enabling proactive maintenance.

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Predictive Maintenance(PdM)

Predictive Maintenance uses data analysis & condition monitoring to forecast equipment failures, enabling proactive maintenance and minimizing downtime.

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Preventive Maintenance

Preventive Maintenance (PM) is a proactive maintenance strategy involving routine inspections, servicing, and upkeep of equipment to prevent unexpected breakdowns and extend asset lifespan.

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Preventive Maintenance Checklist

A structured list of tasks performed regularly to maintain equipment and prevent breakdowns, ensuring optimal performance and extending asset lifespan.

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Preventive Maintenance Compliance (PMC)(PMC)

Preventive Maintenance Compliance (PMC) ensures scheduled maintenance is completed consistently and according to plan, minimizing downtime and maximizing asset lifespan.

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Preventive Maintenance Software

Software designed to schedule, track, and manage routine maintenance tasks, minimizing equipment downtime and extending asset lifespan.

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Property Maintenance

Property maintenance encompasses all activities required to keep a building, its systems, and surrounding areas in good working order, safe, and visually appealing.

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Purchase Order (PO)

A purchase order (PO) is a commercial document issued by a buyer to a seller, indicating the details of products or services they want to purchase.

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R

Reactive Maintenance

Reactive Maintenance is a repair strategy where maintenance actions are performed only after equipment failure or malfunction has occurred.

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Real-Time Condition Monitoring(N/A)

Real-time condition monitoring (RTCM) continuously tracks asset health using sensors and data analysis to detect anomalies and predict failures, enabling proactive maintenance.

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Reliability-Centered Maintenance (RCM)(RCM)

Reliability-Centered Maintenance (RCM) is a structured, systematic approach to determine the most effective maintenance strategies for physical assets.

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Reorder Point

The Reorder Point (ROP) is the inventory level that triggers a purchase order to replenish stock before it runs out, preventing disruptions in maintenance operations.

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Repair Tracking Software

Repair Tracking Software streamlines maintenance by recording, organizing, and analyzing repair data, optimizing asset performance and minimizing downtime.

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Root Cause Analysis (RCA)

Root Cause Analysis (RCA) is a systematic approach to identifying the underlying cause of a problem or event, rather than just addressing the symptoms.

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S

SaaS CMMS

SaaS CMMS is a cloud-based Computerized Maintenance Management System, accessible via the internet, offering maintenance management tools without on-premises infrastructure.

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Safety Stock Levels

Safety stock levels are extra inventory kept on hand to buffer against fluctuations in demand or supply, ensuring operational continuity and minimizing downtime.

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Scheduled Maintenance

Scheduled Maintenance is a proactive maintenance strategy involving routine inspections, servicing, and repairs performed at predetermined intervals to prevent unexpected breakdowns.

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Service Level Agreement (SLA)

A Service Level Agreement (SLA) is a contract defining the level of service expected by a customer from a provider, outlining metrics and remedies.

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Single-Tenant vs Multi-Tenant CMMS

Single-tenant CMMS provides dedicated resources per user, while multi-tenant CMMS shares resources among multiple users, impacting customization and cost.

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Standard Operating Procedures (SOPs)

Standard Operating Procedures (SOPs) are documented, step-by-step instructions detailing how to perform specific tasks consistently and safely.

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Stock Keeping Unit (SKU)

A Stock Keeping Unit (SKU) is a unique identifier for each distinct product or service that can be purchased, used for inventory management, and tracked in a CMMS.

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System Availability

System Availability measures the uptime percentage of a system, reflecting its reliability and ability to perform its intended function when required. Crucial for maintenance success.

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T

Technician Scheduling Software

Technician Scheduling Software optimizes the assignment of maintenance personnel to work orders, improving efficiency, reducing downtime, and enhancing overall asset performance.

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Technician Skill Matrix

A Technician Skill Matrix is a visual tool that maps out the skills and competencies of maintenance technicians, enabling efficient task allocation and training.

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Time-based Maintenance (TBM)

Time-based Maintenance (TBM) is a preventive maintenance strategy where maintenance tasks are performed on assets at predetermined intervals, regardless of their condition.

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Total Cost of Ownership (TCO)

Total Cost of Ownership (TCO) is a comprehensive assessment of all direct and indirect costs associated with an asset or system throughout its lifecycle.

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Total Productive Maintenance (TPM)

TPM is a proactive maintenance strategy aiming to maximize equipment effectiveness through operator involvement and continuous improvement, minimizing downtime and waste.

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Training Records Management

Training Records Management involves documenting and tracking employee training to ensure compliance, safety, and optimal performance in maintenance operations.

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U

Unplanned Downtime

Unplanned Downtime is the unexpected period when equipment or machinery is out of operation due to unforeseen failures, breakdowns, or emergencies.

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Utility Asset Management(Utility Asset Management)

Utility Asset Management optimizes the performance, reliability, and lifecycle of critical infrastructure assets like water, gas, and power networks.

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V

Vendor Management

Vendor Management is the process of overseeing and optimizing relationships with suppliers to ensure cost-effective, high-quality services and materials.

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W

Warranty Tracking Software

Warranty Tracking Software manages and monitors equipment warranties, ensuring timely maintenance and cost recovery under warranty terms.

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Work Order

A Work Order is a documented task or job assigned to a technician for maintenance, repair, or inspection of equipment or assets, ensuring accountability and tracking.

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Work Order Automation

Work order automation uses CMMS software to automatically create, assign, and track work orders, improving efficiency and reducing manual processes.

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Work Order Completion Rate

Work Order Completion Rate measures the percentage of work orders completed within a specific timeframe, reflecting maintenance efficiency and resource utilization.

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Work Order Management

Work order management is the systematic process of creating, assigning, tracking, and completing maintenance tasks, repairs, and inspections within an organization.

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Work Order Management System(WOMS)

A Work Order Management System streamlines creation, assignment, tracking, and completion of maintenance tasks, ensuring efficient asset management and minimal downtime.

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Work Order Portal

A Work Order Portal provides a centralized online interface for submitting, tracking, and managing work orders by internal or external stakeholders.

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Work Order Scheduling Software

Work Order Scheduling Software optimizes maintenance by automating task assignment, resource allocation, and technician scheduling, ensuring efficient asset upkeep.

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Work Order Software

Work Order Software streamlines maintenance by automating the creation, assignment, tracking, and completion of tasks, enhancing efficiency and reducing downtime.

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Work Request

A formal notification, often submitted through a CMMS, to report an issue or request maintenance on an asset, facility, or piece of equipment.

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